Our Passenger Services Team are available to help 7 days a week, in person or via our remote channel

About Us

Skybreak is an established provider of Aviation Passenger Services. Part of the Bland Group, we have been delivering passenger services, for over 30 years. As an established business we provide individually tailored solutions to meet the requirements of our aviation partners both on-airport and remotely via our digital communication channels.  We have long-term active business relationships with many UK Airports, Airlines and Handling Agents.

We work directly with our airline and airport partners to provide a seamless and fully supported service.

 

Speak to a Customer Service Agent

Our customer service team deliver a range of supportive services directly to the passenger including; missed passenger support, ticketing and airport customer services, both on airport and digitally via video link, live chat and WhatsApp.

 

  • Missed departure and connecting flight assistance
  • Hotels and transport bookings
  • E-Visa applications including ESTA and ETA to enable travel

 

Passengers can visit our customer services desks at London Gatwick, North and South terminals and Heathrow terminals 2 and 4. Alternatively, passengers can contact our London Gatwick or Heathrow teams on the go via our digital channels. Click below to reach our teams:

Family

Compliance

  • ATOL bonded
  • IATA licensed
  • ISO 9001 Certification
  • GDPR compliant
  • 30 years experience

Opening Hours

Our current operational hours are 0600 - 2200 daily. On occasion we may need to make short-notice changes to these hours and they will be updated on our Operational Updates Page. 

Current Opening hours